招聘：Community Assistant，社區經理

職位描述

設施運營

• 監督日常運營、管理預算和設定績效目標。

• 規劃、評估和優化運營以提高效率和成本效益。

• 確保產品和服務符合法規和質量標準。

• 確保遵守公司標準和程序。

• 確保每個空間的運營效率。

• 管理空間事件。

• 確保所有空間都符合安全和清潔標準。

• 執行半年度審計和設施檢查表，向部門辦公室提交調查結果並確保跟進任何必要的行動。

• 與財務部門聯絡以獲得支持並跟進帳戶差異。

• 密切跟蹤所有交易活動、準備佣金預測並批准採購。

• 監控每個空間的損益報告。

• 實現業務目標和收入目標。

市場營銷與銷售

• 制定和實施業務、營銷和廣告計劃。

• 創建新的銷售渠道並與物業顧問網絡密切合作。

• 跟進並完成與潛在客戶的交易，並制定銷售建議和宣傳。

• 了解客戶的要求並提出最佳可行方案。

• 確保每個空間的營銷努力保持一致。

• 協調銷售談判、會員協議、監控協議到期、跟蹤租賃談判和租賃修訂。 確保社區員工在相關規定的時限內協商續租。

要求：

• 良好的溝通技巧

• 高度的客戶服務意識

• 認真熱情的工作態度

• 精通Microsoft office

• 具有圖片、視頻編輯和photoshop的基礎或中級知識者優先

Job Description

Facilities Operation

• Overseeing daily operations, managing budgets, and setting performance objectives.

• Planning, evaluating, and optimizing operations to be efficient and cost-effective.

• Ensuring products and services comply with regulatory and quality standards.

• Ensuring company standards and procedures are followed.

• Ensuring operational efficiency in each space.

• Managing spaces events.

• Ensuring that all spaces meet safety and cleanliness standards.

• Performs semi-annual audits and facility checklists, submits findings to division office and ensures follow up on any necessary action.

• Liaise with the Finance department for support and follow up on account discrepancies.

• Closely tracks all transaction activity, prepare commission forecasts, and approve purchases.

• Monitoring each space's P&L reports.

• Achieving business goals and revenue targets.

Marketing and Sales

• Developing and implementing business, marketing, and advertising plans.

• Creating new sales channels and working closely with network of property consultants.

• Follow up and close deals with prospective clients and creating sales proposals and pitch.

• Understanding the client's requirements and proposing the best available options.

• Ensuring that marketing efforts are consistent across each space.

• Coordinate the negotiation of sales, Membership agreement, monitors agreement expiration, tracks negotiation of leases and lease amendments. Ensures Community associates negotiate lease renewals within prescribed timeline where relevant.

Requirements:

• Good communication skills

• High awareness for customer service

• Serious and enthusiastic working attitude

• Proficient in Microsoft office

• Preferably have basic or intermediate knowledge in picture, video editing and photoshop